---
title: An MSP's quick guide to effective time tracking and ticket notes
description: One of the most critical factors to consider in your MSP’s growth is making sure that you charge correctly for your services. As most MSPs have a similar range of solutions, standing out from a pool of providers is a bit of a challenge unless you strategise in building your bundles efficiently.
---

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# An MSP's quick guide to effective time tracking and ticket notes

For managed service providers, accurate time tracking and ticket notes are crucial in billing customers correctly and increasing accountability among teams. While it may seem tedious, having consistent and defined processes will help you improve your MSPs productivity and profitability. Get a copy of our free white paper to learn some smart techniques in improving your MSP’s time tracking and ticket note writing.

![ticket](https://landing.hostednetwork.com.au/hubfs/ticket.png "ticket")

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